Skip to content
Facebook
Twitter
LinkedIn
Search for:
Search for:
About us
Our Mission & Values
Our Guiding Principles
Our Services
Customer Experience Strategy
Customer Journey Design
Acquisition Analysis
VOC Analysis
Customer Care Transformation
Digital Transformation and Automation Strategy
Knowledge Management Strategy
Operational Efficiency Program
Transformation Governance
Insight Strategy & Feedback Loop
Omnichannel service design / Target Operating Model
Transformation Lab
Call Deflection Strategy
Omnichannel Assessments
Contact Centre Assessments
IVR Assessments
Retail Assessments
RPA / Automation Assessments
Online Content Assessments
Online Usability Assessments
Social Media Insight Analysis
Verbatim / Text Analytics
No Fault Found (NFF) Assessments
Coaching
Coaching Skills at Work Course
Training Skills Course
Presentation Skills Course
Blog
Contact
Search for:
Doug Overton
Home
/
Doug Overton
About
Doug Overton
This author has not yet filled in any details.
So far Doug Overton has created 0 blog entries.
Go to Top
